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Need help? Call our support agent 24/7 at
+1 (559) 528 8321

  • FAQ

    What happens if I change my mind about my order and want a refund?

    Normally, we only offer refunds under rare circumstances. If payment has been taken and goods have been dispatched, we are unlikely to offer a refund as medication cannot be restocked once it has left our storage facility. We do, however, consider each request according to the respective circumstances and so our refund policy will vary from case to case.

    I placed my order some time ago but haven’t received it yet?

    Very occasionally, we come across customers who have not received their goods despite their goods being dispatched within 24 hours of us receiving the order. In almost every case, this is due to an incorrect address being provided by the customer for delivery. TRUSTAMAZINGSHOP cannot be held responsible for missing orders under these circumstances but we will do everything in our power to locate the missing goods and redeliver them. In the very rare event of orders being lost in the post (after investigation by our customer services department), we guarantee to resend the goods free of charge.

    How are you able to sell your products so cheap?

    We buy our supplies from main distributors in large volume and quite simply we are able to pass substantial savings on to the customer. We understand that if customers receive efficient, prompt service and are able to obtain the medications they need at budget prices, they are unlikely to shop elsewhere.

    Are my personal details safe when making an online order through your website?

    Your personal details are completely safe with TRUSTAMAZINGSHOP. Your payment card details are processed by our encrypted and secure server so there is no chance of sensitive information falling into the wrong hands. Also, your personal information is only used for the purchase you are making on our website; we never, under any circumstances, pass your details on to third parties such as marketing companies etc.

    How soon after I make an order can I expect to receive my goods?

    We dispatch all goods in plain padded envelopes that give no indication of what is contained inside. Generally speaking, all USA orders are delivered within 24hrs to 72hrs and other international orders are delivered within 3 to 6 days of receipt of order.

    Do you share any of my personal details with third parties?

    We never share any of your details with any third party under any circumstances. We have no dealings whatsoever with marketing companies and so you will never receive junk email, unwanted phone calls or post as a result of placing an order through our website.

    Is there an advantage to buying my medications from TRUSTAMAZINGSHOP rather than my regular pharmacy?

    There are many advantages you can benefit from! Firstly, our online prices offer huge savings. We offer MEDS at what we believe to be the best prices on the internet. Secondly, you are able to personally decide which medications to buy that will best treat your medical condition. As some doctors do not seem keen to prescribe tablets and do not appreciate the disruptive influence on a person’s life, they sometimes recommend an alternative treatment which is not as effective. Another great advantage to buying medications from our website is the level of privacy we offer. Your privacy is completely protected when buying from our website. We dispatch all goods in plain packages that provide no indication whatsoever of what is contained inside. The only person who will know what you have ordered from us is you.

    Is there a maximum number of product I can buy in one order?

    We sell medications in larger amounts than advertised on our website under any circumstances. Our website is intended for use by bulk buyers and individuals who purchase for cunsumption or who buy from us and sell. The range of quantities we have for sale for each product reflects this policy.

    Do I need a prescription to buy meds from your website?

    No! Our website allows users to access safe and effective medications from the comfort of their home and without the hassle of making a doctor’s appointment and taking time off work. We aim to offer a fast and confidential way of obtaining the medications you need and at the lowest possible prices.


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